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De-escalation Techniques

Helping Hands' De-escalation Techniques training course is designed to give participants an overview of modern and psychologically approved de-escalation techniques as well as a collection of positive handling strategies. Upon completion, participants will have knowledge and understanding of behavioural de-escalation techniques, be aware of psychological and physical factors affecting emotional states and be competent in positive handling.


De-escalation Techniques Training Course Overview

Unit I: Course Objectives

Unit II: What is an Escalation?

Unit III: Six Stages of a Crisis

Unit IV: De-escalation techniques

Unit V: Space

Unit VI: Position and Posture

Unit VII: Non-Verbal Communication

Unit VIII: Scripted Response

Unit IX: Safe Handling Practise

Unit X: Positive Handling

Unit XI: Final Statement

Frequently Asked Questions

Do you need any prior training/qualifications to do this course?

No, participants do not need any prior training or qualifications to attend this course. Helping Hands’ training courses are designed to pass on skills and knowledge to complete novices as well as experienced professionals, all participants will benefit from this course regardless of experience or existing skills/knowledge.

Do you offer this course online?

As this course contains some physical aspects and the teaching of hands-on skills it cannot be delivered online or via virtual workshop. 

Do you need to be physically fit to do this course?

There are some physical aspects to this course. However, these physical requirements are not considered to be taxing or requiring a high level of fitness – all people of moderate health will be able to participate without difficulty.

Do you gain a qualification from this course?

This course is certified by Helping Hands and participants that pass this course can hold their course certificates as evidence of professional learning and an excellent level of knowledge, understanding and skills pertaining to this topic.




Helping Hands Community Hub Ltd.
10 Leeds Road
S9 3TY


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